Refund & Return Policy

1. Research Use Only Disclaimer

Please note that all products sold by MFN_Labs are strictly for Laboratory Research Use Only. Due to the nature of these products and to maintain the highest standards of quality control and integrity, we have a strict policy regarding returns.

2. Returns

We do not accept returns on research compounds. Once a product has left our facility, we cannot guarantee its storage conditions or purity, and therefore cannot accept it back into our inventory. This ensures that every customer receives pristine, unadulterated research materials.

Exceptions are made only in the case of:

• Shipping errors (incorrect item received).
• Products damaged during transit (see Shipping Policy).

3. Refunds

Refunds are processed only for the exceptions listed above. If you believe you have received an incorrect or damaged item, please contact us within 48 hours of delivery at support@mfnlabs.com with photographic evidence.

Once your claim is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

4. Order Cancellations

Orders can be cancelled only before they have been processed for shipping. Once a tracking number has been generated, the order cannot be cancelled or refunded. To request a cancellation, please contact us immediately after placing your order.

5. Chargebacks

We encourage customers to contact our support team prior to initiating a chargeback so we may attempt to resolve any issues directly.

Chargebacks submitted without first contacting support may be disputed by MFN_Labs using order records, delivery confirmation, and acceptance of our published policies.

Excessive or abusive chargeback activity may result in account suspension or refusal of future service.

6. Contact Us

If you have any questions about our Refund & Return Policy, please contact us at:

MFN_Labs Support
Email: support@mfnlabs.com